A place to ask questions, connect with others, and stay in the know
PureConnect Q&A Show - Episode 1 Questions:
Best Practices - Optimizer Shift Rotations - 2:57
Introduction: Q&A Bounty Board - 6:21
Minimum Schedule Optimization Granularity ...
PureCloud Q&A Show - Episode 9 Questions:
Best Practice - Port Services - 2:02
Introduction: Q&A Bounty Board - 8:34
Hiding Email Queue when sending outbound - 9:07
Got a second to share your thoughts? We have a lot of initiatives kicking off and we would love to know what you love! No pressure to answer all of questions, ...
Most businesses understand delivering an outstanding customer experience is crucial to repeat custom and referrals, and for that, customer insights are essential. ...
PureCloud Q&A Show - Episode 8 Questions:
Agentless Campaign - "Dynamic" messages (w/ walkthrough) - 0:42
Introduction: Q&A Bounty Board - 6:13
Question Regarding ...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.