Hey @Janet Hayward, I was wondering if you might be on another system. You could always ask this question on the PureConnect community.

Also, a version of the Q&A Show will be coming to PureConnect in September! Maybe your question will get answered there!! ​​

​I just noticed this is Pure Cloud, where as I have Pure Connect ... but wondering if there is a way to do the same thing regardless ....

@George Ganahl, any chance you can help Janet when you get a second?​

​The demo on bonus question configuration was very helpful, however the solution to add condition questions (Display Conditionally) does not appear in my questionnaire builder options:

Is this available in all versions?  Is it a feature I need to turn on?
Also, is it possible to have non-value drop down options for data analysis that doesn't impact score?  (Ie/ this call was transferred as a result of a) people, b) process, c) technology or d) other)