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Upcoming Events List


  • Monday
    25
    March

    Enterprise Connect 2024

    Mar 25 - 28, (ET)
    March 25-28, 2024 Gaylord Palms, Orlando, FL Build Your AI, Communications and CX Future Enterprise Connect focuses on today's hottest topics and newest technologies to keep you at the forefront of the enterprise IT industry. Featuring 10 conference tracks, 15+ end-user-led sessions, and over 150 speakers in total, Enterprise Connect covers all the hot topics you want to hear about, including Generative AI , customer experience (CX) , employee experience (EX) , unified communications , video meetings , and more. Join us at our Keynote Stage where speakers from Cisco, Microsoft, RingCentral, and Zoom will share their latest innovations and advancements. And, with over 5,000 IT, CX, and Communications professionals in attendance, you'll have plenty of opportunities to network and make connections with peers facing similar challenges. SEE THE AGENDA Register Now #WorkforceManagement
    Kissimmee, FL, United States

  • Monday
    25
    March

    External Contact Call History Display

    Mar 25 - Apr 1, (ET)
    This feature will enable Genesys Cloud users to identify an External Contact and reach out to the External Contact more efficiently. The agents are now able to see the first and last name of External Contacts in Call History and Voicemail inbox. #BetaAnnouncement

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