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Why do queue calls go to agents that are off queue trying to finish after call work?

Bryan Bender

Bryan Bender01-10-2018 18:56

Rogier Bosch

Rogier Bosch01-15-2018 09:20

Can you explain a little more?

  • 1.  Why do queue calls go to agents that are off queue trying to finish after call work?

    Posted 01-10-2018 18:56


  • 2.  RE: Why do queue calls go to agents that are off queue trying to finish after call work?

    Posted 01-15-2018 09:20

    Can you explain a little more?