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  • 1.  Resource Center in PCP exam

    Posted 10-01-2018 07:55
    Hi,

    I have  scheduled  my PC exam in 2 weeks and  I want  to  know  if  it  is  allowed  to  access  the purecloud  resourve  cernter  during  the  exam.

    Thanks
    Mohanad
    #PureCloud

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    Mohanad Agha
    Fourth Dimension Systems
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  • 2.  RE: Resource Center in PCP exam
    Best Answer

    Posted 10-02-2018 17:38
    Yes. I did the PCP exam in August and you are allowed to go to PureCloud Resource Center https://help.mypurecloud.com/ during the exam, to assist answer the questions.
    Note: The search function is very good, but pays to have a look around & get familiar with the site, prior to exam.

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    Ray Bowden
    Spark NZ Ltd
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  • 3.  RE: Resource Center in PCP exam

    Posted 10-03-2018 01:43
    Hi,

    I just passed the PCP exam this week, but I didn't know that was possible to use the PureCloud Resource Center, that would've been very nice, well for the next time I think. For the people next to present this exam I recommend to see the videos and complete the all the quizzes
    Courses - Training
    Mypurecloud remove preview
    Courses - Training
    Genesys highly recommends that candidates seeking certification take the PureCloud Core Learning Plan self-paced training. Once you've completed the PureCloud Core Learning Plan, please utilize this study guide, before take the certification exam.
    View this on Mypurecloud >
      
    Regards,

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    Roberto Rahamut Suteu
    PCP/Genesys Certificate
    Information Systems Sudamericana S.A.
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  • 4.  RE: Resource Center in PCP exam

    Posted 10-03-2018 10:55
    Thanks  Guys.

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    Mohanad Agha
    Fourth Dimension Systems
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