Certification and Training

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  • 1.  Genesys Certified Cloud Administrator 8.5

    Posted 01-15-2019 05:50
    Bonjour,

    Pour la certification Genesys Certified Cloud Administrator 8.5 (GCA8-CLA-830e), Il est mentionner  Onsite Proctored.
    ça veut dire qu'il faut utilisé un webcam ?

    Merci
    #PureCloud

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    Ragheb Gmira
    Almavia
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  • 2.  RE: Genesys Certified Cloud Administrator 8.5

    GENESYS
    Posted 01-16-2019 02:26
    Ragheb,

    Yes you have to use a webcam if taking the exam online


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    Nigel Maharaj
    Genesys - Employees
    Global Certification Product Manager
    nigel.maharaj@genesys.com
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  • 3.  RE: Genesys Certified Cloud Administrator 8.5

    Posted 01-17-2019 04:56
    Hi Nigel,

    Is this certification exam an open book? Can we refer resources while attending the exam?

    Thanks
    Fabrice

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    Fabrice Sampath Kumar
    Accenture USA
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  • 4.  RE: Genesys Certified Cloud Administrator 8.5
    Best Answer

    GENESYS
    Posted 01-18-2019 01:20
    Edited by Ragheb Gmira 01-18-2019 11:46
    Hi Fabrice,

    Only Genesys Certified Associate - PureCloud Exam and Genesys Certified Pre Sales Exam  are Open Book. All other exams are proctored.  Access to google translate as well as any test aids are not allowed in any exam. 


    Thanks,
    Gayathri Rajan

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    Gayathri Rajan
    Genesys - Employees
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