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  • 1.  Genesys Certifications

    Posted 11-12-2018 09:28
    Why Genesys Certifications arew costly as compoare to other vendors like Avaya and Cisco ?
    #GCAP

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    Chetan Rawal

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  • 2.  RE: Genesys Certifications

    GENESYS
    Posted 11-13-2018 08:10
    Edited by Matt Lawson 11-13-2018 08:13
    Hi Chetan,

    This topic will fit best in our Certification Community. I am going to move this post there.

    Thanks,

    Matt
    #PureEngage
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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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    Original Message


  • 3.  RE: Genesys Certifications

    GENESYS
    Posted 11-14-2018 05:23
    Chetan,

    Thanks for your question. We compare our pricing with other industry leaders on a regular basis. Our PureCloud-GCA and PureConnect exams are $200US list pricing which is very reasonable compared to the industry. Our PureEngage exams are $500US list and this also compares with the industry well as the Genesys Certified Professional Exams are our highest tier of exam and we recently extended the validity to 3 years from 2 years, creating more value for our certification holders. (Please see our recertification policy for full details http://admin.viewcentral.com/events/uploads/genesys/Genesys%20Certification%20Retake%20Policy.pdf )

    If you work for a partner you can get additional discounts by buying vouchers located here https://inter.viewcentral.com/events/cust/search_results.aspx?cid=genesys&pid=1&lid=1&postingForm=search_results.aspx&cat1_id=189&location_group=North%20America&location_group=Online

    When you buy vouchers, please make sure you have the right region selected. 

    Thanks again for your question. 


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    Nigel Maharaj
    Genesys - Employees
    Global Certification Product Manager
    nigel.maharaj@genesys.com
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    Original Message


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