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  • 1.  Can I upgrade form 8.1.7 to MCP 8.5 in an 8.1 GVP Environment

    Posted 01-06-2016 19:04
    Hello,

    Just want to upgrade to MCP 8.5 while leaving the RM to 8.1. I would like to know if it is supported?
    I have found this following article but, not enough clear for me.
     https://genesyspartner.force.com/customercare/community#!/feedtype=SINGLE_ARTICLE_SEARCH_RESULT&id=kA3U00000000F7s (https://genesyspartner.force.com/customercare/community#!/feedtype=SINGLE_ARTICLE_SEARCH_RESULT&id=kA3U00000000F7s)

    Thank you in advance

    Best regards


  • 2.  RE: Can I upgrade form 8.1.7 to MCP 8.5 in an 8.1 GVP Environment

    Posted 01-07-2016 07:25
    Hello Abdou,

    according to available information and real-life experience it works and should be supported. But, it is strongly recommended to keep the latest version of installed components within the environment, because of many bugs are fixed there, performance improvement, etc.

    Hope this helps!

    Regards,
    --Jakub--