PureEngage On-Premises

Hello,

We are using Avaya switch with TServer Genesys 8.1. We would like to know if there is a way to convert the call UCID from hexadecimal to decimal, with URS strategy and/or config options?
Eles, we will implement a Web Service.
Thank you in advance for your help;

Best regards

The UCID is in the SIP User-to-User header and is indicated by the FA08 code in the Hex.  So first set a variable using the following:

<var name="U2U" expr="session.connection.protocol.sip.headers['user-to-user']"/>

The actual UCID is comprised of three different sections.  The following Javascript will parse those out and reassemble into the decimal version of the UCID:

function parseUCID(u2u) {
     
    var parseUCIDfromU2U = u2u.split(/FA\d{2}/);
    var UCID = parseUCIDfromU2U[1];    
    var hexChars = u2u.match(/FA(\d{2})/);
    hexChars[1] /= 2;
 
    var ucid1 = UCID.substr(0,(hexChars[1]));
    var ucid2 = UCID.substr(hexChars[1],hexChars[1]);
    var ucid3 = UCID.substr((hexChars[1]*2),(hexChars[1]*2));
         
    ucid1 = parseInt(ucid1,16);
    ucid2 = parseInt(ucid2,16);
    ucid3 = parseInt(ucid3,16);
     
    ucid1 = prependZeros(ucid1,5);
    ucid2 = prependZeros(ucid2,5);
    ucid3 = prependZeros(ucid3,10);
             
    return "" + ucid1 + ucid2 + ucid3;
}