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ParrentId on CaseData window

  • 1.  ParrentId on CaseData window

    Posted 03-06-2019 06:04
    Hi all,

    is there a way to include the email ParentId in the CaseData information window?

    I have tried to do it but it does not work.

    Best regards,
    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Sonia Serrano
    Team Vision S. A.
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