Genesys Engage on-premises

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  • 1.  Nuance Alternatives

    Posted 09-21-2018 06:13
    Does anybody know an alternative to Nuance TTS ? preferably something very cheap or open source as it is just for very small TTS.

    Thanks in advance.

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    Amauri de Oliveira
    Alctel Telecom
    http://amaurioliveira.com
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  • 2.  RE: Nuance Alternatives

    GENESYS
    Posted 09-21-2018 11:13
    Hi Amauri,

    If it is to be integrated with GVP (8.5), then I'm afraid you will have to use one of the supported TTS engines, according to Genesys PureEngage Documentation site: https://docs.genesys.com/Documentation/GVP/85/GDG/PAP
    • Nuance Vocalizer 6.0.2 with Nuance Speech Server (NSS) 6.2.5
    • Nuance Vocalizer 5.7.3 with Nuance Speech Server (NSS) 6.2.4
    • IBM WebSphere Voice Server (WVS) 6.1.1 TTS or later, with IBM TTS connector


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    Rafael Marciano
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  • 3.  RE: Nuance Alternatives

    Posted 09-28-2018 07:44
    HI Amauri,

    you can have a look at www.acapela-group.com
    Best regards,
    Hervé

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    Herve Agamennone
    AXA IT
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  • 4.  RE: Nuance Alternatives

    Posted 09-28-2018 08:09
    Hello Rafael and Herve.

    Thanks for the suggestions.

    Herve, by any chance, do you know if the Acapela solution support the MRCP protocol ?

    ------------------------------
    Amauri de Oliveira
    Alctel Telecom
    http://amaurioliveira.com
    ------------------------------



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