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MCR response status is failed, IsService (On)

  • 1.  MCR response status is failed, IsService (On)

    Posted 12-19-2018 22:43
    Hi All,

    Anyone encountered the subjected error ? we are getting this intermittently when supervisor assign emails to Agents in Supervisor Desktop.

    Is it something related to Ixn performance ?

    MCR response status is failed, IsService (On)


    #Unsure/Other

    ------------------------------
    Karthik Nachimuthu

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