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GAAP/GIA/Speechstorm prompt content for VisualIVR

  • 1.  GAAP/GIA/Speechstorm prompt content for VisualIVR

    Posted 02-06-2019 03:02
    GIA supports using special tags in prompts to render special content like 
    [link:https://www.genesys.com;Genesys]
    for links and
    [StandardResponse:<text of response as defined in UCS>]
    for UCS prompts in Apple Chat.

    Are there any more options to render formatted text in VisualIVR apps?
    We want to control formatting in micro apps to include things that are easily modified in plain HTML like line breaks or bold text.
    How can we add this to a Visual persona prompt?
    #Self-Service

    ------------------------------
    Marco Villasenor
    *interastar
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