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External Transfer From Composer Callflow

  • 1.  External Transfer From Composer Callflow

    Posted 09-21-2020 19:39
    Hello All,

    I wanted to ask if there's a way to implement a transfer for a call in the call flow (vxml) to another entity outside Genesys platform that can also be communicated using SIP with additional SIP headers/attached data associated with the transferred call?

    Thanks in advance!
    #GenesysEngageDev
    #Implementation
    #Routing(ACD/IVR)
    #SIP/VolP
    #Telephony


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