Genesys Engage on-premises

 View Only
Discussion Thread View
  • 1.  SMS Server and SMPP - Anyone else using this?

    Posted 07-25-2018 18:25
    Any Genesys customers out there currently using SMS Server and an SMPP Server provider? We are testing a few of them out and I'm getting some SMPP bind errors with one of them. But I'm using the same configuration that worked with a different provider.

    I'm also wondering if SMS Server supports the connection to different providers at the same time. I noticed that my replies stopped working when I enabled two different providers in the options of SMS Server. Anyone out there using SMS Server with SMPP host provider?

    ------------------------------
    Daniel Hilaire
    Kaplan Higher and Professional Education
    ------------------------------


  • 2.  RE: SMS Server and SMPP - Anyone else using this?
    Best Answer

    Posted 11-27-2018 19:44
    I didn't get a response for this question but did do some research. For anyone else that may have this question, I was able to find that the following providers are an option for SMPP Server:

    1. Genesys Aggregation Service
    2. Bandwidth.com
    3. Nexmo
    4. Clickatell

    ------------------------------
    Daniel Hilaire
    Kaplan Higher and Professional Education
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources