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Abandon Call and Answer call details in Gi2

  • 1.  Abandon Call and Answer call details in Gi2

    Posted 12-04-2018 03:31
    Hi Team,
    In Gi2 reports, is it possible to get Call wise , call answer and abandon details. in interaction attempt report , we have tried. call anawer details we are able to get but abandon not.
    kindly help.
    #Reporting/Analytics

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    Deepti Srivastava
    AGC networks Australia Pty Ltd
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