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How to send visibility=VIP message from Chat Bot?

  • 1.  How to send visibility=VIP message from Chat Bot?

    Posted 05-23-2019 12:14
    ​We would like to send messages with different visibility attributes from a Bot running in the Bot Gateway.

    Tried:  cbpInstance.changeVisibility(Visibility.VIP);
    DMS Error: 

    ERROR [ChatBotPlatformImpl] - Failed to send change visibility request to chat sessioncom.genesyslab.chat.bots.platform.exceptions.CbpException: Bot with user type Agent has no priviliges to change visibilty on Vip


    Tried:  cbpInstance.sendMessage(botMessage,null,Visibility.VIP,null,null);
    Result:  Didn't seem to have changed the visibility of the message.
    #DigitalChannels

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    Jaycee Butler
    Optum Technology, Inc
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