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  • 1.  Serving prompts in composer routing applications.

    Posted 08-24-2018 07:59
    Edited by Amauri de Oliveira 08-24-2018 07:59
    Hello There.

    Working with Composer routing applications I noticed that you need to serve anoucements via mcp copying them manually to the mcp folders across all the mcps on your environment. I´m wondering if anybody found a way to serve them as application resources (as we do with composer gvp applications).

    Thanks in advance,

    ------------------------------
    Amauri de Oliveira
    Alctel Telecom
    http://amaurioliveira.com
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  • 2.  RE: Serving prompts in composer routing applications.

    Posted 08-26-2018 18:21
    We use RSYNC to synchronise ARM files across the MCPs.

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    Jason Mclennan
    Commonwealth Bank of Australia
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  • 3.  RE: Serving prompts in composer routing applications.

    Posted 08-27-2018 13:25
    Hi Jason.

    Yes I remember that, RSYNC can be an option as well, perhaps I was looking for a way to do it via application server ex. tomcat. For pure vxml applications you can store the audio prompts under the project Resources folder, perhaps apparently, this is not possible with orchestration server applications. The best way that I found to achieve this is mixing voice an routing diagrams to produce the desired prompts..

    Cheers,

    ------------------------------
    Amauri de Oliveira
    Alctel Telecom
    http://amaurioliveira.com
    ------------------------------



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