Genesys Engage on-premises

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  • 1.  Gi2 reports customization

    Posted 10-10-2018 05:13
    Hi Team,
    we are doing customization in Gi2 reports.we are working on existing default Gi2 reports. how can I change the name of existing report.
    and how can sum two columns value.

    Regards,
    Deepti Srivastava

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    Deepti Srivastava
    AGC networks Australia Pty Ltd
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  • 2.  RE: Gi2 reports customization

    Posted 10-11-2018 05:51
    Hello Deepti,

    You can simply take a copy of that report and modify the copied report according to your need. 

    Existing GI2 report can by modified -> open report -> Edit report -> Edit query. Here you can modify your query according your need and again paste the query on existing report.


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    Sudherson Nadar
    Moksa Technologies Pvt. Ltd.
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  • 3.  RE: Gi2 reports customization

    Posted 10-11-2018 16:08
    Edited by Sivakumar Natarajamoorthy 10-11-2018 16:08
    1)Login with administrator or privileges to edit a report.
    2)Select and open the report that you wish to modify.
    3)Click Design Mode (you'll see a Design Button in the right top corner of the report)
    4)You should now be able to rename the Report Name.

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    Sivakumar Natarajamoorthy,
    Genesys Certified Professional,
    Dubai.
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  • 4.  RE: Gi2 reports customization

    GENESYS
    Posted 11-08-2018 00:04

    Hi Deepti,

     

    Hope you're doing well.

     

    Per your questions,

     

    To change the name of the report shown in <g class="gr_ gr_15 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins replaceWithoutSep" id="15" data-gr-id="15">FOLDER</g>, please right-click the report and select 'Properties', then you may change the report name in 'Title' textbox.

    To sum two columns, you may add such formula into an empty cell in 'SUB TOTAL'/'TOTAL' as =[Column 1 stat]+[Column 2 stat]

     

    Thanks!

     



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    Rock Lee
    Genesys - Customer Care
    Australia
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