Hi Daniel,
Would strongly recommend
not modifying the js directly. In the case a new version of the widgets is deployed, someone needs to go and manually edit the .js again.
Using the localization option should allow you to not have to do this with each option.
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Jason Mclennan
Commonwealth Bank of Australia
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Original Message:
Sent: 11-27-2018 19:39
From: Daniel Hilaire
Subject: Is it possible to edit text of Auto Invite pop of Genesys Widgets
Thanks for the reply. I found the entries in the .js file and was able to customize there.
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Daniel Hilaire
Kaplan Higher and Professional Education
Original Message:
Sent: 11-22-2018 05:56
From: Jason Mclennan
Subject: Is it possible to edit text of Auto Invite pop of Genesys Widgets
Hi Daniel,
I'd suggest the easiest way would be to use the localization capability: Widgets Localization
You'll find the two strings your referring in the webchat section
Regards,
Jason
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Jason Mclennan
Commonwealth Bank of Australia
Original Message:
Sent: 11-15-2018 12:07
From: Daniel Hilaire
Subject: Is it possible to edit text of Auto Invite pop of Genesys Widgets
Is it possible to edit and customize the text displayed in the Auto Invite of Genesys Widgets? See screenshot. Can we change the wording of "Need help?" or the wording of "Let us know if we can help out"? If so, where is this done?
#DigitalChannels
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Daniel Hilaire
Kaplan Higher and Professional Education
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