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  • 1.  Interactive Insights - Configuring LDAP for Microsoft Active Directory Application Server type

    Posted 12-14-2018 10:43
      |   view attached
    Has anyone configured LDAP for Microsoft Active Directory Application Server type? I am receiving authentication error when trying to finish the initial setup for LDAP via CMC. I verified that the credential are valid, Basic SSL type and Single sign-on type is None. Below is the configuration that i am using for setting up LDAP:

    thumbnail image

    Please let me know if i am missing something during the setup process.
    #Reporting/Analytics

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    Thanks.
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  • 2.  RE: Interactive Insights - Configuring LDAP for Microsoft Active Directory Application Server type

    Posted 12-14-2018 15:08
    Yes...I've configured this and it works. We didn't configure the single sign on, just Authentication via AD credentials.

    Try following the steps in this article:

    https://blogs.sap.com/2016/09/02/sso-configuration-with-active-directory-sap-business-objects-42-aes-encryption/

    Regards,


    Daniel Hilaire | Manager, Contact Center Engineering
    Kaplan Higher and Professional Education | 1515 West Cypress Creek Road, Fort Lauderdale, FL 33309
    office +1 954-515-3181 | mobile | +1 561-289-1093 | email dhilaire@kaplan.edu


    Kaplan Employees: For support (problems with an existing feature), please contact the Service Desk. For Contact Center Engineering Enhancement requests (IVR, Routing, or any new Contact Center feature), Click Here!






    Original Message


  • 3.  RE: Interactive Insights - Configuring LDAP for Microsoft Active Directory Application Server type

    Posted 12-14-2018 16:40
    Edited by Venkata Munagala 12-14-2018 16:40
      |   view attached
    Thanks for your response Daniel. But, we are trying to configure the authentication using LDAP. Below screenshot shows exactly from where i am trying to configure LDAP in CMC.


    thumbnail image


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    Thanks.
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    Original Message


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