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  • 1.  Error starting WebRTC with libssl.so.1.0.0:

    Posted 06-03-2019 10:48
    Hello team,

    I'm deploying WebRTC in Centos7 and I'm having the following issue: 

    ./rsmp: error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory

    I've instlaled the following version: 

    IP_MWARSMPGateway_8521084b1_ENU_linux.tar.gz

    Please, let me know if there is some workaround or something to solve this issue. 


    Java:

    [root@CN219 bin]# java -version
    openjdk version "1.8.0_212"
    OpenJDK Runtime Environment (build 1.8.0_212-b04)
    OpenJDK 64-Bit Server VM (build 25.212-b04, mixed mode)

    Version: 

    [root@CN219 bin]# cat /etc/*-release
    CentOS Linux release 7.6.1810 (Core)
    NAME="CentOS Linux"
    VERSION="7 (Core)"
    ID="centos"
    ID_LIKE="rhel fedora"
    VERSION_ID="7"
    PRETTY_NAME="CentOS Linux 7 (Core)"
    ANSI_COLOR="0;31"
    CPE_NAME="cpe:/o:centos:centos:7"
    HOME_URL="https://www.centos.org/"
    BUG_REPORT_URL="https://bugs.centos.org/"

    CENTOS_MANTISBT_PROJECT="CentOS-7"
    CENTOS_MANTISBT_PROJECT_VERSION="7"
    REDHAT_SUPPORT_PRODUCT="centos"
    REDHAT_SUPPORT_PRODUCT_VERSION="7"

    CentOS Linux release 7.6.1810 (Core)
    CentOS Linux release 7.6.1810 (Core)

    Archives: 
    [root@CN219 bin]# ls -ltr
    total 160044
    -rwxr-xr-x. 1 234 cdrom 28075955 Sep 5 2018 rsmp_64
    -rwxr-xr-x. 1 234 cdrom 3534507 Sep 5 2018 libDSPG722.so
    -rwxr-xr-x. 1 234 cdrom 5009263 Sep 5 2018 libDSPAMR-WB.so
    -rwxr-xr-x. 1 234 cdrom 3338859 Sep 5 2018 libDSPAMR.so
    -rwxr-xr-x. 1 234 cdrom 1379196 Sep 5 2018 EMSTrapSink.so
    -rwxr-xr-x. 1 234 cdrom 1315175 Sep 5 2018 EMSMFAdapter.so
    -rwxr-xr-x. 1 234 cdrom 1179826 Sep 5 2018 EMSFileSink.so
    -rwxr-xr-x. 1 234 cdrom 56615943 Sep 5 2018 EMSDataCollection.so
    -rwxr-xr-x. 1 234 cdrom 950329 Sep 5 2018 libWrapper.so
    -rw-r-----. 1 234 cdrom 647439 Sep 5 2018 libvpx.so.1
    -rwxr-xr-x. 1 234 cdrom 1049685 Sep 5 2018 libTestSink.so
    -rw-r-----. 1 234 cdrom 364779 Sep 5 2018 libssl.so.0.9.8
    -rwxr-xr-x. 1 234 cdrom 4777309 Sep 5 2018 libDSPVP8.so
    -rwxr-xr-x. 1 234 cdrom 5264866 Sep 5 2018 libDSPPCM.so
    -rwxr-xr-x. 1 234 cdrom 7189978 Sep 5 2018 libDSPMP3.so
    -rwxr-xr-x. 1 234 cdrom 12417922 Sep 5 2018 libDSPH264.so
    -rwxr-xr-x. 1 234 cdrom 5148889 Sep 5 2018 libDSPH263.so
    -rwxr-xr-x. 1 234 cdrom 2967458 Sep 5 2018 libDSPGSM.so
    -rwxr-xr-x. 1 234 cdrom 5458053 Sep 5 2018 libDSPG729.so
    -rwxr-xr-x. 1 234 cdrom 2748715 Sep 5 2018 libDSPG726.so
    -rw-r-----. 1 234 cdrom 1820144 Sep 5 2018 libcrypto.so.0.9.8
    -rw-r-----. 1 234 cdrom 1023 Sep 5 2018 rsmp.lms
    -rw-r-----. 1 234 cdrom 493850 Sep 5 2018 libssl.so.1.0.0
    -rw-r-----. 1 234 cdrom 493850 Sep 5 2018 libssl.so
    -rw-r-----. 1 234 cdrom 746672 Sep 5 2018 libssl.a
    -rw-r-----. 1 234 cdrom 2971350 Sep 5 2018 libcrypto.so.1.0.0
    -rw-r-----. 1 234 cdrom 2971350 Sep 5 2018 libcrypto.so
    -rw-r-----. 1 234 cdrom 4875698 Sep 5 2018 libcrypto.a
    lrwxrwxrwx. 1 root cdrom 7 Jun 3 09:33 rsmp -> rsmp_64
    -rwxr-x---. 1 root cdrom 94 Jun 3 09:33 run.sh
    #Implementation

    ------------------------------
    Sebastian Valenzuela
    CrossNet S.A.
    ------------------------------


  • 2.  RE: Error starting WebRTC with libssl.so.1.0.0:

    Posted 06-06-2019 11:56
    Issue solved.

    ------------------------------
    Sebastian Valenzuela
    CrossNet S.A.
    ------------------------------



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