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  • 1.  Auto resize web browser in WDE iFrame

    Posted 12-18-2018 13:42
    Hi <g class="gr_ gr_45 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="45" data-gr-id="45">All ,</g>
    We <g class="gr_ gr_41 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins replaceWithoutSep" id="41" data-gr-id="41">have</g> build a custom screen pop <g class="gr_ gr_47 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="47" data-gr-id="47">application ,</g> which gets invoked inside WDE frame when call lands on the CTI (i.e. WDE<g class="gr_ gr_49 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="49" data-gr-id="49">) .</g>
    This screen POP application uses web browser <g class="gr_ gr_38 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="38" data-gr-id="38">control ,</g> for the pop up to occur on <g class="gr_ gr_37 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" id="37" data-gr-id="37">wde</g> <g class="gr_ gr_39 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="39" data-gr-id="39">screen .</g> 
    The only concern is how to resize this web browser based on the size of the <g class="gr_ gr_36 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="36" data-gr-id="36">frame .</g> 
    At present the width and height of the web browser control <g class="gr_ gr_40 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace" id="40" data-gr-id="40">is</g> kept static in XAML <g class="gr_ gr_48 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="48" data-gr-id="48">file  ,</g>  <g class="gr_ gr_42 gr-alert gr_gramm gr_inline_cards gr_run_anim Punctuation only-ins replaceWithoutSep" id="42" data-gr-id="42">however</g> we want this size <g class="gr_ gr_46 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="46" data-gr-id="46">to  be</g> <g class="gr_ gr_50 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="50" data-gr-id="50">dynamic .

    </g>The images attached below shows the screen pop application inside <g class="gr_ gr_156 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins replaceWithoutSep" id="156" data-gr-id="156">WDE</g> <g class="gr_ gr_191 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="191" data-gr-id="191">frame  using</g> web browser control <g class="gr_ gr_192 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="192" data-gr-id="192">where  the</g> size of the web browser is kept <g class="gr_ gr_193 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="193" data-gr-id="193">static .</g>  The concern is the web browser should automatically resize as per the available <g class="gr_ gr_243 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="243" data-gr-id="243">space .

    </g>Kindly <g class="gr_ gr_253 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace" id="253" data-gr-id="253">suggest .</g>  


    contains web browser when WDE is in full frame , as the size of the wde changes the web browser should automatically resize accordingly
    web browser with fix width nad height defined in xaml file .
    #Integrations

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    Rajneesh Patel

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  • 2.  RE: Auto resize web browser in WDE iFrame

    Posted 12-21-2018 10:07

    Dear Rajneesh,

    I hope everything is going well,

    Did you try web browser control of google chrome?

    A free version and another version with a cost it could help you to make the size of being dynamic.

    A Free version:- https://cefsharp.github.io/ (I used it before )
    Paid version:- https://www.teamdev.com/dotnetbrowser (used it before & recommended) 

    I think you need to read the documentation and see if they are supporting Auto resize web browser or not 

    I wish this will help you 

    Best of Luck



    ------------------------------
    Bavly Morcos
    QNB Group
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