Genesys Engage on-premises

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  • 1.  Twitter Source Label

    Posted 03-13-2019 15:25
    Hello everyone! 
    We have set up Digital Message Server with cloud drivers for Twitter and Facebook recently. There is one issue from customer, when an outgoing Tweet is made from WDE and it is recieved on mobile application, then there is so called Twitter Source Lable is present at the bottom of the twit with text Genesys Social Engagement. On twitter help i have read that this is done for better understanding about the originator of the twit, but is there a way to change or remove it? This lable is seen in logs of Digital Message Server

    {contributors=null, coordinates=null, created_at=Wed Mar 13 18:53:18 +0000 2019, entities={hashtags=[], symbols=[], urls=[], user_mentions=[{id=1.10103026431312282E18, id_str=1101030264313122817, indices=[0.0, 13.0], name=John, screen_name=John11183157}]}, favorite_count=0.0, favorited=false, geo=null, id=1.10590468555739546E18, id_str=1105904685557395456, in_reply_to_screen_name=John11183157, in_reply_to_status_id=null, in_reply_to_status_id_str=null, in_reply_to_user_id=1.10103026431312282E18, in_reply_to_user_id_str=1101030264313122817, is_quote_status=false, lang=und, place=null, retweet_count=0.0, retweeted=false, source=<a href="https://socialanalytics.genesyscloud.com" rel="nofollow">Genesys Social Engagement.</a>, text=@John11183157 hi, truncated=false, user={contributors_enabled=false, created_at=Tue Feb 05 06:36:06 +0000 2019, default_profile=true, default_profile_image=true, description=, entities={description={urls=[]}}, favourites_count=0.0, follow_request_sent=false, followers_count=2.0, following=false, friends_count=2.0, geo_enabled=false, has_extended_profile=false, id=1.09267319853203456E18, id_str=1092673198532034560, is_translation_enabled=false, is_translator=false, lang=en, listed_count=0.0, location=, name=oleg, notifications=false, profile_background_color=F5F8FA, profile_background_image_url=null, profile_background_image_url_https=null, profile_background_tile=false, profile_image_url=http://abs.twimg.com/sticky/default_profile_images/default_profile_normal.png, profile_image_url_https=https://abs.twimg.com/sticky/default_profile_images/default_profile_normal.png, profile_link_color=1DA1F2, profile_sidebar_border_color=C0DEED, profile_sidebar_fill_color=DDEEF6, profile_text_color=333333, profile_use_background_image=true, protected=false, screen_name=oleg96610848, statuses_count=41.0, time_zone=null, translator_type=none, url=null, utc_offset=null, verified=false}}

    But nowere else unfortunately...
    Any hints?
    Thanks in advance!
    #Implementation

    ------------------------------
    Oleg Pushin
    Altuera LLC
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