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Assign a client (contact/customer) to a current Voice Interaction

  • 1.  Assign a client (contact/customer) to a current Voice Interaction

    Posted 02-06-2019 04:30
    Hello :)
    There are two clients (customers) - A and B.
    I have a voice interaction with client A. During the conversation, I would like to be able to assign the client B to this interaction. I know, that I am able to do this by clicking Asign button in the Contact tab in WDE. However, I created my custom Asign button and I want this button to do the same. So, I want to be able to assign the client B to the current interaction, but in code - programmatically. I do have a ContactID of the B client, but I have no clue, how to assign this client to the current voice interaction.
    Could you help me with that?
    Best regards,
    Eryk

    #Implementation

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    Eryk Schubert
    Dimension Data Polska sp. z.o.o.
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