Genesys Engage on-premises

 View Only
Discussion Thread View
  • 1.  Need to know applications

    Posted 03-08-2019 06:34
    Hi,

    How to know list of applications which are installed using default user.And If we changes the password of default user will it impact applications installed using default user.
    #Implementation

    ------------------------------
    Manoj Mohan

    ------------------------------


  • 2.  RE: Need to know applications

    Posted 03-11-2019 10:58
    Edited by Karthik Eswaran 03-11-2019 10:58
    Hi Manoj

    There is no straight forward approach, Kindly use the below sql query as a workaround to find the user with which the application was installed, So this gives you the specific user from where the application has been created and installed, user name can be found at column user_name.

    To find the user who created the application object

    select * from [dbo].[cfg_hdb_object] where oper_type='3' AND object_type='CfgServer' AND application= 'default'


    To find the user with which the application was installed in the server

    select * from [dbo].[cfg_hdb_object] where oper_type='4' AND application='ITCUtility'


    To Answer your other question, if changing the default password will impact the applications installed with, Yes it will impact very few applications like GWS, GIR (application.yaml) etc., if they are configured with the default user to connect with the config server, Mostly service accounts will be used for these type of applications to avoid the security concern. However please make sure any such applications are not using the default account in their configuration.

    ------------------------------
    Karthik Eswaran
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources