Dears,

Kindly, According to the document of <g class="gr_ gr_143 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del multiReplace" id="143" data-gr-id="143">Orcale</g> Advanced Inbound telephony, we have connected the jars and it works fine, we just need to fill this parameter in the attached photo ("testing integration").

Parameter                                                  Required                                                 Description Sample                                                        Value
Genesys Application Name                    Required                                                 Interaction SDK Server Application                       Interaction_SDK_server_1
                                                                                                                                     configured in Genesys
                                                                                                                                     Configuration Manager(CME)

How to get Genesys Application Name ?

What Should I do in order to make or get Genesys Application Name?


Thanks

Dears,

Kindly, According to the document of <g class="gr_ gr_143 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del multiReplace" id="143" data-gr-id="143">Orcale</g> Advanced Inbound telephony, we have connected the jars and it works fine, we just need to fill this parameter in the attached photo ("testing integration").

Parameter                                                  Required                                                 Description Sample                                                        Value
Genesys Application Name                    Required                                                 Interaction SDK Server Application                       Interaction_SDK_server_1
                                                                                                                                     configured in Genesys
                                                                                                                                     Configuration Manager(CME)

How to get Genesys Application Name ?

What Should I do in order to make or get Genesys Application Name?


Thanks

Dear Andrew,

I have know my config server host and port.

But the application with in the Genesys configuration environment for Integration Server does not exist it is new requirment

I have done it with the photo attached, Could you please check it ?

OCRM is IP & Port of Orcale Essuite is that right ?

When I start the service it gives this error 

Some errors happened during '' start/stop.
Unable to connect to Local Control Agent. (Object 'OCRM_InteractionServertest').

That is what I found in LCA Logs 

ConnCleanup: 8.5.100.05 C2 MT-Safe
0) fd=6 SERVER: 4999 listen ~1q-nx--
1) fd=7 SERVER: 4999 connected ~1qinx--
2) fd=8 A IN: l=172.25.17.180:4999, r=172.25.17.180:51250, RX=13123, TX=0, connected ~1qinx--
3) fd=10 A IN: l=172.25.17.180:12:57:43
Process=18434 <169,'OCRM_InteractionServertest'> Terminated with error=12:57:43 13 - Permission denied.
12:57:43 ERROR: The EXEC of command line failed in CHILD process=18434.
12:57:43 Notify STATUS: App<169, OCRM_InteractionServertest, pid=18434, APP_STATUS_STOPPED, EXITED.
12:57:43 ~Application<18434, OCRM_InteractionServertest>
12:57:43 ~Process <169, OCRM_InteractionServertest, PID=18434>
X=0, connected ~1qinx--

Apperciated your support 

Thanks

Bavly

Dears,

Kindly, According to the document of <g class="gr_ gr_143 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del multiReplace" id="143" data-gr-id="143">Orcale</g> Advanced Inbound telephony, we have connected the jars and it works fine, we just need to fill this parameter in the attached photo ("testing integration").

Parameter                                                  Required                                                 Description Sample                                                        Value
Genesys Application Name                    Required                                                 Interaction SDK Server Application                       Interaction_SDK_server_1
                                                                                                                                     configured in Genesys
                                                                                                                                     Configuration Manager(CME)

How to get Genesys Application Name ?

What Should I do in order to make or get Genesys Application Name?


Thanks

Dear Andrew,

I have know my config server host and port.

But the application with in the Genesys configuration environment for Integration Server does not exist it is new requirment

I have done it with the photo attached, Could you please check it ?

OCRM is IP & Port of Orcale Essuite is that right ?

When I start the service it gives this error 

Some errors happened during '' start/stop.
Unable to connect to Local Control Agent. (Object 'OCRM_InteractionServertest').

That is what I found in LCA Logs 

ConnCleanup: 8.5.100.05 C2 MT-Safe
0) fd=6 SERVER: 4999 listen ~1q-nx--
1) fd=7 SERVER: 4999 connected ~1qinx--
2) fd=8 A IN: l=172.25.17.180:4999, r=172.25.17.180:51250, RX=13123, TX=0, connected ~1qinx--
3) fd=10 A IN: l=172.25.17.180:12:57:43
Process=18434 <169,'OCRM_InteractionServertest'> Terminated with error=12:57:43 13 - Permission denied.
12:57:43 ERROR: The EXEC of command line failed in CHILD process=18434.
12:57:43 Notify STATUS: App<169, OCRM_InteractionServertest, pid=18434, APP_STATUS_STOPPED, EXITED.
12:57:43 ~Application<18434, OCRM_InteractionServertest>
12:57:43 ~Process <169, OCRM_InteractionServertest, PID=18434>
X=0, connected ~1qinx--

Apperciated your support 

Thanks

Bavly

Dears,

Kindly, According to the document of <g class="gr_ gr_143 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del multiReplace" id="143" data-gr-id="143">Orcale</g> Advanced Inbound telephony, we have connected the jars and it works fine, we just need to fill this parameter in the attached photo ("testing integration").

Parameter                                                  Required                                                 Description Sample                                                        Value
Genesys Application Name                    Required                                                 Interaction SDK Server Application                       Interaction_SDK_server_1
                                                                                                                                     configured in Genesys
                                                                                                                                     Configuration Manager(CME)

How to get Genesys Application Name ?

What Should I do in order to make or get Genesys Application Name?


Thanks