PureEngage On-Premises

Hi All, 

I am looking for the Chinese dictionary for the spell check feature in WDE and open office recommended by Genesys  doesn't really seem to have any chinese spellcheck or dictionary that could be  used. Can anyone please help me with an extension for the Chinese or where I can find it. 

#Omni-ChannelDesktop/UserInterface
#SystemAdministration

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Ram Prashanth

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Hi Ram,

The Workspace Desktop Edition spelling check engine has not been tested with ideogram based languages, such as Chinese, so we cannot confirm support for Chinese spelling check. I assume since you mention OpenOffice that you are aware of how to add a new spelling check language (documented here: https://docs.genesys.com/Documentation/IW/latest/Dep/SpellingCheck).

If you can obtain a dictionary file in the correct format, it would be interesting to know whether you have success using the engine.

Here are other references for anyone else following this thread who wants to know about localizing Workspace Desktop Edition:

• https://docs.genesys.com/Documentation/IW/latest/Dep/LangPackAddRemove
• https://docs.genesys.com/Documentation/IW/latest/Local/IWCustomization

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Matthew West
Staff Technical Writer
Genesys Laboratories
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