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  • 1.  LCA Silent uninstallation is throwing a pop up on completion

    Posted 02-06-2019 04:06
    Hi 
    Here are steps we followed to uninstall LCA from our servers:

    • Login to the machine
    • Uninstall of Genesys application using silent un-installation of the Instance by getting the GUID and  Execute the line to run silent un-installation of the Instance 
    • Command: "C:\Program Files (x86)\InstallShield Installation Information\{{ GUID }}\setup.exe" /s /f1"C:\Program Files (x86)\InstallShield Installation Information\{{ GUID }}\internal_uninst.iss" /f2"C:\Program Files (x86)\InstallShield Installation Information\{{ GUID}}\is_uninst.log" /z"-t -x"'
    • Once uninstall is complete log off from the machine
    • Login to the machine and you will see the pop-up
    Note: We get (GUI_ID) : regedit: SOFTWARE\Wow6432Node\GCTI\Installation Wizard\Instances\LCA64


    vwfrHUQwSYSYshXIFjs1_UninstallLCA.png
    Could any let us know why this pop up appearing when we do a silent uninstall but not when we do manual uninstall through
    Add/Remove Programs control panel.





    #ArchitectureandDesign
    #Handlers
    #Integrations
    #PlatformAdministration
    #Unsure/Other

    ------------------------------
    Rahul Rudrappa
    Intel
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  • 2.  RE: LCA Silent uninstallation is throwing a pop up on completion

    Posted 02-06-2019 06:16
    We are using Windows Server 2008 R2 Enterprise version.
    ​

    ------------------------------
    Rahul Rudrappa
    Intel
    ------------------------------

    Original Message


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