Genesys Engage on-premises

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  • 1.  How to find the applications installed using username :Default

    Posted 03-11-2019 07:12
    Hi ,

    How to find the applications which are having  username: default  and to know applications which are installed using username :default
    #Implementation

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    Manoj Mohan
    Cognizant Technology Solutions India
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  • 2.  RE: How to find the applications installed using username :Default

    Posted 03-11-2019 07:34
    If I recall correctly, anything running under "System" uses the default credential. You're not speaking of the application "default", correct?





  • 3.  RE: How to find the applications installed using username :Default

    Posted 03-11-2019 07:43

    Hi ,

    Thanks for the reply.How can we find out the Genesys applications  are installed with which username and password.is there any .cfg files is available in all applications installation directory



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    Manoj Mohan
    Cognizant Technology Solutions India
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  • 4.  RE: How to find the applications installed using username :Default

    Posted 03-11-2019 07:48
    In Windows, the username applications were installed under can be found in the registry. In Linux/Unix there is no such trail.  As a client of configuration server, unless there's a configuration or properties file being used to pass credentials into the configuration layer, it shouldn't have too much of an effect. Is there a specific problem you're trying to solve where the user your software applications were installed under is at issue?





  • 5.  RE: How to find the applications installed using username :Default

    Posted 03-11-2019 08:06
    Our intention is to find out the Genesys applications are installed using which user,Is there any specific files in all genesys applications shall we find out this details.

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    Manoj Mohan
    Cognizant Technology Solutions India
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  • 6.  RE: How to find the applications installed using username :Default

    Posted 03-11-2019 11:06
    Edited by Karthik Eswaran 03-11-2019 11:06
    Hi Manoj,

    There are no speific configuration files to find the user who installed the application.

    Kindly use the below sql query as a workaround to find the user with which the application was installed, So this gives you the specific user from where the application has been created and installed, user name can be found at column user_name.

    To find the user who created the application object

    select * from [dbo].[cfg_hdb_object] where oper_type='3' AND object_type='CfgServer' AND application= 'default'


    To find the user with which the application was installed in the server

    select * from [dbo].[cfg_hdb_object] where oper_type='4' AND application='ITCUtility'


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    Karthik Eswaran
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