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  • 1.  screenRecording retry threshold reached

    GENESYS
    Posted 02-06-2018 15:08

    Tried to test the screenrecording using the desktop client, but for some reason it doesn't work. I see some notification sin the logs screenRecording retry threshold reached.



  • 2.  RE: screenRecording retry threshold reached

    GENESYS
    Posted 02-06-2018 17:58

    Hi - could you please enter a support case with the customer care team so that they can gather additional information for review of this specific case? Thanks!



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