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  • 1.  15 minutes report interval

    Posted 01-02-2017 10:07

    When will the 15 minutes interval be available in Purecloud (API)? Do we have an exact date? 



  • 2.  RE: 15 minutes report interval

    Posted 01-02-2017 11:54

    Hi Tobias,

     

    There are no immediate plans to allow 15 minute intervals to be configured. we might reconsider this again in the future but no current plans yet. 

     

    Thanks,

     

    Jeroen



  • 3.  RE: 15 minutes report interval

    Posted 01-15-2025 06:08

    Seven years later. Is there a plan to make 15 minute interval available in the APIs now?



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    Tobias Zackrisson
    Head of Technology Enablement
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  • 4.  RE: 15 minutes report interval

    Posted 01-15-2025 08:32

    Hello Tobias, I don't believe we have a plan for this but you can certainly submit an enhancement request as I don't see an idea like this in our ideas lab, yet. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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