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@Claire Baron or @Darrell Beaty Do either of you know the answer to this one?
The Active Directory connector synchronizes information about users between PureCloud and one or more Active Directory server domains. The connector can synchronize multiple user attributes with directional control over each field. An LDAP filter includes and excludes Active Directory users as needed. Check out the resource center: https://help.mypurecloud.com/articles/active-directory-connector/
There are also data integrations with synching: https://www.inin.com/customer-engagement/purecloud-apps
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