I will steal wording from one of the SIP forums out on the internet:
"The RTP media traffic (the actual audio stream) uses a range of udp ports that varies greatly from PBX to PBX and is usually configurable. A typical range might be 10000-20000. However, you will only need to utilize a range that is large enough to support the number of
simultaneous udp ports you plan to have." (emphasis mine)
The ports listed in the Resource Center are those the developers for PureCloud have chosen to use. If you change the ports, it
should be fine since the ports are negotiated during call setup and teardown (via the SIP signalling).
Keep in mind that for the Softphone (as per the Resource Center) "The valid range is 1024–65,535." However, you need to choose a range that will not conflict with any other ports in use by other software in use on the computers running the Softphone.
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George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys
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Original Message:
Sent: 06-04-2019 05:44
From: Charaf Eddine Chemlal
Subject: Media Ports to open - PureCloud
Hi @Romain Dupont
we're still waiting for the answer.
Please let me know if you have any news about this topic. I'll do the same.
Yours,
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Charaf Eddine Chemlal
Dimension Data France
Original Message:
Sent: 06-04-2019 05:39
From: Romain Dupont
Subject: Media Ports to open - PureCloud
Hello,
We're facing the same needs :
We asked to Genesys PS to get an answer, and still waiting for now.
Did you get one from another channel ?
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Romain Dupont
Lyreco Management
Original Message:
Sent: 05-29-2019 11:40
From: Charaf Eddine Chemlal
Subject: Media Ports to open - PureCloud
Hello,
Below, it is said that the default ranges ports can be changed in the PureCloud configuration.
How would it be done ? Can we change or optimize that range ?
Why in the other way Softphone to Edge media stream, we have not the same port ranges ? (16384-32768 and not 4000+)
Thank you for your help !
Yours
#ArchitectureandDesign
#Implementation
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Charaf Eddine Chemlal
Dimension Data France
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