They've mentioned it for years, but will this actually come to light ?
#DigitalChannels

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Ramsey
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I do not see it on the current Product Roadmap.

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George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
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Original Message:
Sent: 02-20-2019 12:07
From: Ramsey Miller
Subject: Whats the latest word on when video will become and available Channel with PureCloud ?

They've mentioned it for years, but will this actually come to light ?
#DigitalChannels

------------------------------
Ramsey
------------------------------

Hi Ramsey,

Not on PureCloud, but it is available in the AppFoundry through SmartVideo.

https://appfoundry.genesys.com/#/filter/purecloud/listing/48826464-7b5c-43ad-9a54-7baf1b569555


------------------------------
Craig Stevenson
https://www.linkedin.com/in/craig-stevenson-contact-centre-cx-specialist-b5249996/

QPC UK
https://www.linkedin.com/company/qpc/
------------------------------

Original Message:
Sent: 02-20-2019 12:07
From: Ramsey Miller
Subject: Whats the latest word on when video will become and available Channel with PureCloud ?

They've mentioned it for years, but will this actually come to light ?
#DigitalChannels

------------------------------
Ramsey
------------------------------