Hi Oudderhem,
Once deleted the recording is no longer retrievable by policy nor any other method.
Thanks for the question.
Lesley
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Lesley Vereen
Sr Product Manager - PureCloud
Genesys
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Original Message:
Sent: 02-08-2019 06:02
From: Oudderhem Mostafa
Subject: Retrieve deleted recording
Hi team,
Is it possible to recover or retrieve the deleted recordings by a policy in Purecloud ?
Thank you in advance.
#QualityManagement
#SystemAdministration
#Telephony