General observation, and concern. Our customer noticed that when they pulled a report and used the Advanced Options for User and selected By Group, the owner of the group was showing up as a user. I would have assumed that the only reason an owner would have shown up on this section would be if they were also labeled as an individual member - or included to receive calls. That is not the case on this instance. User Stuart is strictly added as the Owner.
I am curious if this is how the report should be pulling the group member options and if anyone else sees this.
Report User Search
Group Individual Users/Members
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Angelia Harper
Avtex
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