PureCloud

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Licensing fees

  • 1.  Licensing fees

    Top 25 Contributor
    Posted 01-06-2019 19:59
    Anyone else notice an increase in licensing fees?
    Seems odd there was no notification
    #Unsure/Other

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    Darryn Chang
    Stuff Limited
    New Zealand
    2 Years Purecloud
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  • 2.  RE: Licensing fees

    GENESYS
    Posted 01-11-2019 09:52
    Pricing updated Jan. 1, but should not have affected any existing agreements (until renewal):

    https://help.mypurecloud.com/articles/purecloud-pricing-and-concurrency-update/

    The page mentions an email notification.

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    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
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