PureCloud

CLPLA-I-461 allow to log off agents

  • 1.  CLPLA-I-461 allow to log off agents

    Top 25 Contributor
    Posted 01-08-2019 15:01
    All,

         I am sorry if this has already been posted. I tried researching and did not see anything close to this Idea on the community. I, and others have voted on this Idea, and I have seen many different posts on this, but I am curious if anyone know if this has any plans of being built out.

    I understand that you can now change a users status from on/off queue, and I understand that you can log a user off of a phone/station, but that has nothing to do with getting the user logged off of the PureCloud environment.

    #Roadmap/NewFeatures

    ------------------------------
    Angelia Harper
    Avtex
    ------------------------------