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Has anyone been able to use active hyperlinks within a call script?

  • 1.  Has anyone been able to use active hyperlinks within a call script?

    Posted 01-02-2019 09:36
    I have external links that point to useful data that I would like to add to a script.  The links change from record to record, so I can't use a button as each caller would have a different set of links.  

    Can hyperlinks be activated within a script?
    #ArchitectureandDesign

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    Juan Foreman
    Mediant Communications
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