Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  SSO - Metadata refreshment

    Posted 05-27-2019 09:39
    Hello,

    The metadata file contains the issuer (entityID) and the redirect URL for configuring PureCloud. 

    In order to get metadata for PureCloud configuration, we need to find and download the file called FederationMetadata.xml.

    Would it be possible to indicate a URL that hosts this file because in our case the metadata file will change periodically (every 6 months for example)
    which will allow the refreshment of the metadata.

    Yours,

    #Integrations
    #Security

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------


  • 2.  RE: SSO - Metadata refreshment

    GENESYS
    Posted 05-28-2019 14:20
    Hi Charaf,

    I want to make sure I know what you're asking. Are you saying, when configuring SSO in PureCloud, you would like to give PureCloud the url to download and FederationMetadata.xml? And then PureCloud would parse the data needed from the file?

    ------------------------------
    Anthony Alford
    Genesys
    ------------------------------



  • 3.  RE: SSO - Metadata refreshment

    Posted 05-28-2019 14:29
    Hi @Anthony Alford

    Yes , because in our case the metadata file will change periodically, so we want to specify not a static file but a url that hosts that file.

    yours​

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------



  • 4.  RE: SSO - Metadata refreshment

    GENESYS
    Posted 05-28-2019 14:58
    Ok, I understand. It sounds like that would be a new feature, so can you propose it in the "Ideas Lab?" 
    https://purecloud.ideas.aha.io/ideas

    Thanks!

    ------------------------------
    Anthony Alford
    Genesys
    ------------------------------



  • 5.  RE: SSO - Metadata refreshment

    Posted 05-28-2019 15:12
    Yes, I will do it

    Thank you

    ------------------------------
    Charaf Eddine Chemlal
    Dimension Data France
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources