We have many customers (10+) with over 500+ agents in production.
For many enterprises with 500+ agents there are a variety of rollout approaches and the speed of the rollout is often limited by other business initiatives. I'm not considering any customers that will be at 500+ agents in a few months are going through a phased rollout.
Don
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Don Huovinen
Genesys - Employees
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Original Message:
Sent: 01-18-2019 04:13
From: Jean-Christophe Poyelle
Subject: Purecloud scalability
Hi Edward,
We have some customers running 1000+ users in their org.
Cheers,
Jean-Christophe
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Jean-Christophe Poyelle
Foehn Ltd.
Original Message:
Sent: 01-17-2019 08:10
From: Edward Mathers
Subject: Purecloud scalability
I am looking for real world example of agent volumes supported by Purecloud. Specifically interested to know anyone running 500 plus agents in one Purecloud organisation.
#ArchitectureandDesign
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Edward Mathers
MSC Crociere S.A.
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