Hello everyone
We plan to use WEBRTC for two of our contact centers.
Both these offices will be high volume calls with around 70 agents in each.
Does anyone have any feedback or suggestions about using webRTC as a solution for a entire contact center.
I have ran a few tests using PureCloud webRTC diagnostic and got the following results
#Telephony#GenesysWebRTCService------------------------------
Richard Dib
Employsure
------------------------------