WhatsApp is available today in both Engage cloud and premise. Apple Business Chat is available on premise, with support in Engage Cloud to come at some future date.
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Veit Irtenkauf
Director, Product Management
Genesys - Employees
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Original Message:
Sent: 06-03-2019 09:54
From: George Ganahl
Subject: WhatsUp, Apple business chat integration
I have not seen anything regarding Apple Business Chat on the roadmap.
There are a couple of Ideas (merged into one) regarding that topic:
https://purecloud.ideas.aha.io/ideas/CLDIG-I-328
7 votes so far
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George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys
Original Message:
Sent: 06-03-2019 09:36
From: Petr Cihlář
Subject: WhatsUp, Apple business chat integration
Dear George - great news !!!
And what about Apple business chat?
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Petr Cihlář
Dimension Data Czech Republic s.r.o.
Original Message:
Sent: 06-03-2019 08:03
From: George Ganahl
Subject: WhatsUp, Apple business chat integration
WhatsApp is currently in Beta. We are waiting for WhatsApp to complete some work on their end to be able to make the offering Generally Available.
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George Ganahl CCXP, GCP
Principal Technology Consultant
Genesys
Original Message:
Sent: 06-03-2019 04:02
From: Petr Cihlář
Subject: WhatsUp, Apple business chat integration
Hi all,
do you plane to support WhatsUp or Apple business chat integration?
Thanks
#DigitalChannels
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Petr Cihlář
Dimension Data Czech Republic s.r.o.
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