Sorry, Darryn, I don't know of anything out there, yet. We are currently creating the Advanced Architect course, but that doesn't help you right now.
Plus, I haven't played with them in my own Org yet. I need to do that...maybe I'll be able to give you some pointers next week (presuming I force myself to settle down and give them a go).
@Melissa Bailey has probably done testing on them, and might be able to talk more about the configuration/use.​
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George Ganahl
Principal Program Manager
Genesys
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Original Message:
Sent: 10-18-2018 20:41
From: Darryn Chang
Subject: Data Tables and IVR
Hey ALL
Anyone worked with Data Tables?
I have been told I could use these to configure ambush messages on our IVR. I have gone over the resource center for process how to implement. But does anyone have or know of a online video to educate how the functionality works or tutorials?
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Darryn Chang
Stuff Limited
New Zealand
2 Years Purecloud
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