Genesys Cloud - Main

 View Only

Discussion Thread View

PureCloud Chat between agents

  • 1.  PureCloud Chat between agents

    Posted 03-14-2019 20:16
    Good Night Community, 

    I have a question. There is some way I can disable the chat for my agents? Is there a permission that allows me to disable this function for a certain group of people?

    Beforehand thank you very much
    #SystemAdministration
    #Unsure/Other

    ------------------------------
    Juan Pizarro
    Global Networks Solutions S.A.
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources