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Change a name title of column in report, is it possible ?

  • 1.  Change a name title of column in report, is it possible ?

    Top 25 Contributor
    Posted 12-13-2018 03:58
    Hi,

    We want to know if it is possible to change the name title of a column report "Queue Metrics Summary report''

    When we uses French language to run that report, the meaning of some column title are not correct, so hope if we can change them and put whaterver name we want

    Thank you in advance
    #Reporting/Analytics


  • 2.  RE: Change a name title of column in report, is it possible ?

    GENESYS
    Posted 12-13-2018 11:18
    No, you cannot modify the column titles in the reports.

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    George Ganahl CCXP, GCA
    Principal Program Manager
    Genesys
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  • 3.  RE: Change a name title of column in report, is it possible ?

    Top 25 Contributor
    Posted 12-14-2018 04:18
    Thank you George

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    Oudderhem Mostafa
    Coverage-Communication
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  • 4.  RE: Change a name title of column in report, is it possible ?

    Top 25 Contributor
    Posted 19 days ago
    Hi George,

    Is it possible to create new request for this demande with the ideas web site, for futur enhancement ?

    Thank you.

    ------------------------------
    Oudderhem Mostafa
    Coverage-Communication
    ------------------------------



  • 5.  RE: Change a name title of column in report, is it possible ?

    GENESYS
    Posted 19 days ago
    Yes, you can do that. I cannot do it for you.

    ------------------------------
    George Ganahl CCXP, GCA
    Principal Program Manager
    Genesys
    ------------------------------



  • 6.  RE: Change a name title of column in report, is it possible ?

    Top 25 Contributor
    Posted 19 days ago
    Thank you

    ------------------------------
    Oudderhem Mostafa
    Coverage-Communication
    ------------------------------