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  • 1.  Schedules for IVR

    Posted 11-18-2018 10:55
    Hi

    Anyone encounter problem recently while making changes to individual schedules (be it open, close or holiday) and not able to save it?

    For days we reported it to support and not much help was provided.

    Best Regards
    MengYong
    #Routing(ACD/IVR)

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    MengYong Choo
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  • 2.  RE: Schedules for IVR

    Posted 12-02-2018 19:44
    Had a similar issue, while i didn't raise it with support i did have the notifications pop up and tell me if it successfully saved or not. When it failed i would retry and save again and that would fix it.


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    Darryn Chang
    Stuff Limited
    New Zealand
    2 Years Purecloud
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    Original Message


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