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DNIS reports don't tie to interactions

  • 1.  DNIS reports don't tie to interactions

    Posted 02-14-2019 11:29
    Does anyone else have this issue? My interactions reports will show tons of agents talking on a certain DNIS, but when I run the DNIS report for the same period, I won't show any interactions. Anyone have any ideas?
    #Reporting/Analytics

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    Benjamin Winter
    Mortenson Family Dental
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