PureConnect

 View Only
Discussion Thread View
Expand all | Collapse all

Utility or process to convert .i3r to standard wav file

  • 1.  Utility or process to convert .i3r to standard wav file

    Posted 08-24-2012 18:23
    Hi Hoping someone can provide some more technical details about a task we need to complete on an Interactive Intelligence v3 recording system. We need to convert all the .i3r files to standard wav files or alternatively we need the .i3r codec used? What is the options for performing this, are the utilities required to do this licensed from ININ or are they freely available? if so where from? Noticed people mentioning the Ice Lib, can these be used to convert the files to standard .WAV? Thanks


  • 2.  RE: Utility or process to convert .i3r to standard wav file

    Posted 08-25-2012 15:55
    Since the idea of Recorder is security for the recordings, you need to go through ICBM to convert the files. I understand that in 4.0, they are building mechanisms to allow Recorder to write to other Apps and to allow other Apps to access the Recorder database. I suggest you codify you request and to submit to ideas.inin.com.


  • 3.  RE: Utility or process to convert .i3r to standard wav file

    Posted 08-27-2012 13:54
    There is a utility out there which will convert the i3r files, it's called encryptwave-w32r. PM me your email address and I'll send it to you.


  • 4.  RE: Utility or process to convert .i3r to standard wav file

    Posted 08-28-2012 10:51
    Originally posted by lgyeresi;26348
    There is a utility out there which will convert the i3r files, it's called encryptwave-w32r. PM me your email address and I'll send it to you.
    I've sent you a pm, I need to do this also to migrate our historic ININ recordings to a new platform.


  • 5.  RE: Utility or process to convert .i3r to standard wav file

    Posted 11-06-2012 19:00
    Hi, I would also need this application. I have old .I3R File that I need to recover gyeresi: you're PM box is full. Thanks Phil


  • 6.  RE: Utility or process to convert .i3r to standard wav file

    Posted 10-17-2013 17:48
    Originally posted by Nick Moore;26356
    I've sent you a pm, I need to do this also to migrate our historic ININ recordings to a new platform.
    i send you a PM, i realy need convert this old files to wav, thanks a lot.


  • 7.  RE: Utility or process to convert .i3r to standard wav file

    Posted 01-22-2014 21:19
    Hi falks, its posible send me the app encryptwave to my e-mail?, have a difference between cic 3.0 and 4.0 for use this app?. my e-mail is paulmeier@gmail.com Thanks and have you a nice day !


  • 8.  RE: Utility or process to convert .i3r to standard wav file

    Posted 04-07-2019 21:08
    Edited by Minh Tran 04-07-2019 21:07
    Hello
    Could you or someone please send me the encryptwave utility? thanks in advance.



    Original Message:
    Sent: 08-27-2012 13:53
    From: Lehel lgyeresi
    Subject: Utility or process to convert .i3r to standard wav file

    There is a utility out there which will convert the i3r files, it's called encryptwave-w32r. PM me your email address and I'll send it to you.


  • 9.  RE: Utility or process to convert .i3r to standard wav file

    Posted 09-22-2021 13:28
    Hello Minh,

    Did you get the utility? If so, could you please share it with me? mario.sanchez@seteinfo.com

    Regards,

    Mario

    ------------------------------
    Mario Sánchez
    Servicios en Tecnología de la Informacion SETEINFO del Ecuador C.A.
    ------------------------------



  • 10.  RE: Utility or process to convert .i3r to standard wav file

    Posted 04-08-2019 10:54
    You can also use IceLib to download a recording like this:

    var qualityManagementManager = QualityManagementManager.GetInstance(session);
    var recordingUri = qualityManagementManager.RecordingsManager.GetExportUri(recordingId, RecordingMediaType.PrimaryMedia, "", 0);
    using (WebClient client = new WebClient())
    {
        client.DownloadFile(recordingUri, downloadFilePath);
    }


    ------------------------------
    Ivan Sazonov
    UMA Education, Inc.
    ------------------------------



  • 11.  RE: Utility or process to convert .i3r to standard wav file

    Posted 04-08-2019 22:19
    Edited by Minh Tran 04-08-2019 22:19
    Thanks Ivan for the pointer
    Looks like the IceLib for CIC 3.0  is no longer there

    Unless we engage PS, the EXE might be our best hope, anyone has it?


  • 12.  RE: Utility or process to convert .i3r to standard wav file

    Posted 04-09-2019 11:15
    IceLib is backwards compatible, you should be able to just use the latest...

    ------------------------------
    Ivan Sazonov
    UMA Education, Inc.
    ------------------------------



  • 13.  RE: Utility or process to convert .i3r to standard wav file

    Posted 04-09-2019 21:11
    Edited by Minh Tran 04-09-2019 21:11
    Thanks Ivan, it's good to know.


  • 14.  RE: Utility or process to convert .i3r to standard wav file

    Posted 09-22-2021 13:30
    Ivan,

    In our case, we are not using CIC anymore. Whats is the option to have the recordings converted to .wav?

    Best regards,

    Mario

    ------------------------------
    Mario Sánchez
    Servicios en Tecnología de la Informacion SETEINFO del Ecuador C.A.
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources